Retail Banking Professional

Certified Retail Banker (CRB) is the only retail banking certification programme of its kind in the world that:

• provides a comprehensive body of knowledge to shift a traditional, siloed organisation structure towards an agile model with increased productivity and quicker time to market.
• is underpinned by a professional code of conduct and ethics to mitigate conduct risk and build an ethical values-based bank culture.
• is principles-based and designed by retail bankers from across the world.
• has been independently and internationally accredited.
• is supported by a rigorous assessment process that tests the application of knowledge.